Frequently Asked Questions (FAQ)
📦 What is the delivery time of my order?
Orders placed on workdays before 16:59 will be shipped the same day. In the Netherlands and Belgium, you will usually receive your order within 1 workday.
🚚 How will my order be shipped?
We ship with reliable carriers such as PostNL, DPD or UPS. You will always receive a track & trace code as soon as your order is on its way.
🎨 Can I also order custom-made foam?
We offer a wide range of colours, sizes and finishes. We do not cut everything custom, but we are happy to think along with you. Contact us for the possibilities!
❗ Can I return products?
Yes, you can return within 14 days of receipt, as long as the product is unused and in its original condition. Please note: custom cut or customized products cannot be returned.
💳 What payment methods do you accept?
You can pay securely via iDEAL, Bancontact, Visa, Mastercard, Apple Pay and Google Pay via Wix Payments.
💧 Is the foam really water-repellent and UV-resistant?
Yes! Our teak foam is water-repellent, anti-slip, and UV-resistant. It is also heat-resistant and provided with a high-quality adhesive layer.
🧽 How do I maintain the foam?
Cleaning is easy with mild soap and water. Avoid aggressive cleaning agents - this will keep your foam looking beautiful for the longest time.
📍 Can I also pick up my order?
Yes, pick up is possible by appointment. Contact us to schedule a time.
🤝 Do you also offer cooperation with companies or dealers?
Sure! Are you a dealer, yacht builder or active in the water sports industry? Contact us for business opportunities and discounts for larger purchases.
Is your question not listed?
📩 Email us or send us a message on Instagram. We're happy to help!